Understanding the Digital Customer Journey

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Overview

Learning outcomes

Course content

Mapping the Digital Customer Journey

Identifying Customer Touchpoints

Analyzing Customer Behavior and Preferences

Optimizing Customer Experience Across Channels

Leveraging Data for Journey Insights

Course fee

Course Fee: USD $100

Unlock access to all course materials, assessments, and our interactive online learning platform for just USD $100. No hidden fees, no surprises—just one simple payment, made only when you successfully complete the course. Plus, enjoy lifetime access to the course content, ensuring you can revisit and refresh your knowledge anytime in the future.

Career Path

Key facts

Why this course

Frequently asked questions

Explore the digital customer journey, enhancing skills in engagement, analytics, and strategies to improve customer experiences in today's market.

Showcase your achievement with a professional certificate upon successful course completion.