Completed from United Kingdom
The Certificate in English for Hospitality Management (Intermediate) at Stanmore School of Business exceeded my expectations. The curriculum was aligned perfectly with my goal to improve guest communication, and the modules on service etiquette and menu description gave me concrete phrases I now use daily. The course materials were up‑to‑date and included real‑world case studies, which made the learning experience highly relevant. I especially appreciated the interactive role‑play sessions that simulated front‑desk scenarios; they boosted my confidence and helped me meet the competency standards required by my employer. Overall, a professional and well‑structured programme that delivered measurable results.
I loved taking the intermediate English hospitality course at Stanmore. It was super practical – we got to write actual reservation emails and practice speaking with mock guests. The lessons on handling complaints and upselling were spot‑on, and I could instantly apply them at my job in a boutique hotel. The video lessons were clear and the downloadable worksheets made it easy to review. It felt casual and fun, yet I walked away with solid skills that helped me get a promotion. Definitely worth the time!
Enrolling in this course was a game‑changer for my career in hospitality. The intermediate level focused exactly on the areas I needed – like crafting polite yet persuasive responses to guest inquiries and mastering the language of tourism. I particularly enjoyed the module on cultural nuances, which taught me phrases to use with international visitors. The study guides were thorough, and the live webinars allowed me to ask questions in real time. My confidence speaking English with guests has skyrocketed, and my manager noticed the improvement right away. Highly enthusiastic about this program!
The Certificate in English for Hospitality Management (Intermediate) offered by Stanmore School of Business provided a detailed and comprehensive learning journey. Each week, the syllabus broke down complex topics—such as writing effective promotional copy and delivering clear verbal instructions—into manageable lessons with clear objectives. The coursebook included authentic industry dialogues, and the assessment quizzes reinforced my retention of key terminology. Practical assignments, like creating a mock hotel brochure, gave me tangible outputs I could add to my portfolio. While the pace was rigorous, the supportive instructor feedback ensured I stayed on track. The program has equipped me with a solid foundation to excel in a multilingual hospitality environment.
