Safety and Emergency Procedures
Expert-defined terms from the Global Certificate in Tour Guiding (United Kingdom) course at LearnUNI. Free to read, free to share, paired with a globally recognised certification pathway.
**Accident** #
**Accident**
An unexpected event that results in injury or damage #
In the context of tour guiding, accidents can occur during tours and can pose a risk to the safety of tourists. Tour guides should be familiar with emergency procedures in case of accidents.
**Emergency Procedures** #
**Emergency Procedures**
A set of instructions that outline the steps to be taken in case of an emergency #
Emergency procedures for tour guides may include evacuation plans, first aid procedures, and communication protocols.
**First Aid** #
**First Aid**
The initial assistance given to a person who has been injured or become ill, bef… #
Tour guides should be trained in first aid and be equipped with a first aid kit.
**Fire Safety** #
**Fire Safety**
The practices and procedures used to prevent and respond to fires #
Tour guides should be familiar with fire safety regulations, evacuation procedures, and the location of fire extinguishers.
**Health and Safety** #
**Health and Safety**
The practices and procedures used to prevent accidents, injuries, and illnesses… #
Tour guides should be familiar with health and safety regulations and take steps to ensure the safety of tourists during tours.
**Incident Reporting** #
**Incident Reporting**
The process of documenting and reporting accidents, incidents, and near misses #
Tour guides should be trained in incident reporting and be familiar with the procedures for reporting incidents.
**Risk Assessment** #
**Risk Assessment**
The process of identifying, evaluating, and controlling potential risks #
Tour guides should be trained in risk assessment and be able to identify potential hazards during tours.
**Safety Briefing** #
**Safety Briefing**
A meeting with tourists to discuss safety procedures and expectations #
Tour guides should conduct safety briefings before each tour and ensure that tourists understand the safety procedures.
**Security** #
**Security**
The practices and procedures used to protect tourists and property from harm or… #
Tour guides should be familiar with security procedures and take steps to ensure the safety of tourists during tours.
**Tourist Safety** #
**Tourist Safety**
The practices and procedures used to ensure the safety of tourists during tours #
Tour guides should be trained in tourist safety and take steps to prevent accidents, injuries, and illnesses.
**Accident Prevention** #
**Accident Prevention**
The practices and procedures used to prevent accidents #
Tour guides should be trained in accident prevention and take steps to identify and mitigate potential hazards during tours.
**Communication** #
**Communication**
The process of exchanging information between tour guides and tourists #
Tour guides should be able to communicate effectively with tourists and provide clear instructions in case of an emergency.
**Crowd Management** #
**Crowd Management**
The practices and procedures used to manage large groups of tourists #
Tour guides should be trained in crowd management and be able to ensure the safety of tourists in crowded areas.
**Disability Access** #
**Disability Access**
The practices and procedures used to ensure that tourists with disabilities have… #
Tour guides should be trained in disability access and take steps to ensure that tourists with disabilities can participate in tours safely.
**Emergency Evacuation** #
**Emergency Evacuation**
The process of evacuating tourists from a dangerous situation #
Tour guides should be trained in emergency evacuation procedures and be able to lead tourists to a safe location in case of an emergency.
**Environmental Safety** #
**Environmental Safety**
The practices and procedures used to protect the environment during tours #
Tour guides should be trained in environmental safety and take steps to minimize the impact of tours on the environment.
**First Aid Kit** #
**First Aid Kit**
A container containing medical supplies for providing first aid #
Tour guides should carry a first aid kit during tours and be trained in first aid procedures.
**Fire Extinguisher** #
**Fire Extinguisher**
A device used to put out small fires #
Tour guides should be familiar with the location and operation of fire extinguishers.
**Health and Safety Regulations** #
**Health and Safety Regulations**
The laws and regulations that govern health and safety in the workplace #
Tour guides should be familiar with health and safety regulations and take steps to ensure compliance.
**Incident Report** #
**Incident Report**
A document that records the details of an accident, incident, or near miss #
Tour guides should be trained in incident reporting and be able to complete an incident report in case of an emergency.
**Injury Prevention** #
**Injury Prevention**
The practices and procedures used to prevent injuries #
Tour guides should be trained in injury prevention and take steps to minimize the risk of injuries during tours.
**Life Jacket** #
**Life Jacket**
A device worn to keep a person afloat in water #
Tour guides should ensure that tourists wear life jackets during water-based tours and be familiar with the proper use and maintenance of life jackets.
**Near Miss** #
**Near Miss**
An incident that could have resulted in injury or damage, but did not #
Tour guides should be trained in incident reporting and be able to report near misses.
**Personal Protective Equipment (PPE)** #
**Personal Protective Equipment (PPE)**
Equipment worn to protect the user from injury or illness #
Tour guides should be trained in the use and maintenance of PPE and ensure that tourists use PPE during tours.
**Risk Assessment Form** #
**Risk Assessment Form**
A document used to record the results of a risk assessment #
Tour guides should be trained in risk assessment and be able to complete a risk assessment form for each tour.
**Safety Equipment** #
**Safety Equipment**
Equipment used to ensure the safety of tourists during tours #
Tour guides should be trained in the use and maintenance of safety equipment and ensure that tourists use safety equipment during tours.
**Safety Gear** #
**Safety Gear**
Clothing or equipment worn to protect the user from injury or illness #
Tour guides should be trained in the use and maintenance of safety gear and ensure that tourists use safety gear during tours.
**Safety Training** #
**Safety Training**
The process of teaching tour guides about safety procedures and expectations #
Tour guides should receive regular safety training and be familiar with emergency procedures.
**Tourist Behavior** #
**Tourist Behavior**
The actions and behaviors of tourists during tours #
Tour guides should be trained in managing tourist behavior and take steps to ensure the safety of tourists during tours.
**Tourist Safety Regulations** #
**Tourist Safety Regulations**
The laws and regulations that govern tourist safety #
Tour guides should be familiar with tourist safety regulations and take steps to ensure compliance.
**Vehicle Safety** #
**Vehicle Safety**
The practices and procedures used to ensure the safety of tourists during vehicl… #
Tour guides should be trained in vehicle safety and take steps to ensure the safety of tourists during vehicle-based tours.
**Weather Safety** #
**Weather Safety**
The practices and procedures used to ensure the safety of tourists during advers… #
Tour guides should be trained in weather safety and take steps to minimize the risk of weather-related incidents during tours.
**Workplace Safety** #
**Workplace Safety**
The practices and procedures used to ensure the safety of employees in the workp… #
Tour guides should be trained in workplace safety and take steps to ensure the safety of tourists and employees during tours.