Undergraduate Certificate in ERP Customer Relationship Management (Advanced) · Topic Diagram

Foundations of ERP Customer Relationship Management

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13 concepts 3-level depth Updated 26 Jul 2026

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Topic Mindmap

mindmap
  root((Foundations of ERP Customer Relationship Management))
    ERP Systems
      Sales Management
      Customer Service
    Customer Management
      Relationship Marketing
      Customer Retention
    Business Operations
      Data Analysis
      Sales Automation
    Course Objectives
      Critical Thinking
      Problem Solving

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mindmap
  root((Foundations of ERP Customer Relationship Management))
    ERP Systems
      Sales Management
      Customer Service
    Customer Management
      Relationship Marketing
      Customer Retention
    Business Operations
      Data Analysis
      Sales Automation
    Course Objectives
      Critical Thinking
      Problem Solving

How to read this diagram

Start at the centre node — that's the unit headline.
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